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Privacy Policy

DiiwaanPro — POS & Inventory · by OnkodSoft · Effective 26 July 2026

Soomaali: Ogeysiiskan wuxuu sharxayaa xogta uu DiiwaanPro ururiyo iyo sida loo isticmaalo. Haddii aad su’aal qabto ama aad rabto in xogtaada la tirtiro, WhatsApp ama email noogu soo dir hello@diiwaanpro.com.

DiiwaanPro ("we", "us") is a point-of-sale and inventory app for small businesses, with a companion web portal at diiwaanpro.com. This policy explains what information we collect when you use the DiiwaanPro mobile app or portal, why we collect it, who processes it for us, and the choices you have.

1. Information we collect

DataWhere it comes fromWhy
Phone number and/or email address, display name You, when you sign in or are invited to a business Account sign-in (email + password; one-time email codes for setup and password reset), staff access to the right business
Business records: products, prices, sales, stock receipts, expenses, payments, and the customer/supplier names, phone numbers and balances that staff enter Entered by business owners and staff in the app This is the product — keeping the business's books
Photos of supplier invoices ("bono") you choose to attach Your camera or photo library, only when you attach one Record-keeping, and optional text extraction to pre-fill the stock entry
Crash reports and basic diagnostics (device model, OS version, app version, error traces) Automatically, when the app encounters a problem Fixing bugs and keeping the app reliable

We do not collect your location, contacts, advertising identifiers, or browsing history. The app shows no ads and we do not sell or rent personal data to anyone.

2. Where your data lives

Your business's records are stored on our servers (hosted by Supabase) and — because DiiwaanPro works offline — a copy of recent records is kept on the phone itself. You can remove the on-device copy at any time from Data on this phone → Delete data on this phone, or by uninstalling the app. Data in transit is encrypted (TLS). Each business's data is isolated from every other business's by row-level security.

3. Service providers (processors)

Each provider processes data only to provide its service to us.

4. Customer and supplier details your business enters

Staff may record the names, phone numbers and balances of the business's own customers and suppliers. That information belongs to the business and is used only to keep the business's books — it is never used by us for marketing and never shared outside the business's account. If you believe a business holds your details in DiiwaanPro and you want them corrected or removed, contact the business, or contact us and we will help.

5. Retention and deletion

We keep your data while your account or business is active. You can request deletion of your account and associated personal data at any time — see diiwaanpro.com/delete-account. We complete deletion requests within 30 days; residual copies in encrypted backups are purged on the backup rotation schedule (up to 35 additional days).

6. Children

DiiwaanPro is a business tool and is not directed at children under 13 (or the equivalent minimum age in your country). We do not knowingly collect data from children.

7. Changes

If we change this policy, we will update this page and the effective date above. Material changes will be announced in the app or by message to account holders.

8. Contact

Questions, requests, or complaints: hello@diiwaanpro.com.